Our Policies
The commitments that frame our day-to-day activity
Quality Policy
- Quality control at every stage of the distribution chain
- Ongoing training of our teams in best practices
- Full traceability of our products from supplier to consumer
- Regular internal and external audits to guarantee compliance
- Active listening to customer feedback to improve our services
Environmental Policy
- Reducing our carbon footprint by optimising delivery rounds
- Responsible waste management and an active recycling programme
- Optimising the energy consumption of our facilities
- Partnerships with environmentally responsible suppliers
- Raising our teams' awareness of environmental issues
Human Resources Policy
- Equal opportunity and the promotion of diversity
- Ongoing training and skills development
- Health and safety at work as an absolute priority
- Recognising and rewarding talent and performance
- Constructive social dialogue and listening to employees
Food Safety Policy
- Absolute respect of the cold chain at all times
- Systematic microbiological analysis of products
- Effective and transparent product recall procedures
- Constant regulatory monitoring and updating of practices
- Mandatory HACCP training for all staff
Social Responsibility Policy
- Support for local initiatives and charitable associations
- Nutrition and health awareness programmes
- Partnerships with local producers
- Job creation and development of local skills
- Contribution to the economic development of the regions